Legal Document Philippines Effective 2025

finalmouse Terms and Conditions

These Terms and Conditions govern your use of the finalmouse platform. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to all terms set out below. Please read this document carefully before using any part of the platform.

General Terms of Use

1. Eligibility and Account Registration

To register and use finalmouse, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. finalmouse reserves the right to request identity verification documents at any time to confirm your eligibility. Accounts found to belong to individuals under the legal age will be suspended immediately and any remaining balance will be handled in accordance with applicable regulations. You may only hold one account on the platform — duplicate accounts are not permitted and may result in permanent suspension. If you believe your account has been accessed without your authorisation, you must notify us immediately through the contact details provided on this page.

2. Deposits, Withdrawals, and Payments

All transactions on finalmouse are conducted in Philippine pesos (PHP) through supported payment channels including GCash, Maya, and local bank transfers. Deposits are credited to your account balance upon successful confirmation from the payment provider. Withdrawal requests are subject to identity verification and must be made to a payment method registered in your own name — third-party withdrawals are not permitted under any circumstances. finalmouse does not charge currency conversion fees, but your payment provider may apply their own transaction charges. Minimum and maximum transaction limits are displayed in the payments section of your account dashboard before you confirm any transaction. We reserve the right to delay or decline a withdrawal if we have reasonable grounds to suspect fraudulent activity or a breach of these terms. All payment disputes must be raised within 30 days of the transaction date.

3. Betting Rules and Sports Wagering

All bets placed on finalmouse are subject to the betting rules displayed in the relevant sports market at the time the wager is confirmed. Once a bet has been accepted and confirmed by the platform, it cannot be cancelled or amended by the player. Odds are subject to change up until the moment your bet is accepted — the odds displayed at confirmation are the final odds that apply to your wager. In-play betting markets may be suspended at any time during a live event due to significant game developments, and any bets placed during a suspension period will be voided and your stake returned. finalmouse reserves the right to void any bet that has been placed in error, at incorrect odds, or on a market that was opened in error. Results are settled based on official match or event results from the relevant governing body, and any subsequent amendments to official results may lead to a resettlement of affected bets. If you have a question about a specific bet result or settlement, please refer to the FAQ page for guidance.

4. Casino Games and Fair Play

All casino-style games available on finalmouse, including live dealer tables and video slots, are operated using certified random number generation or live streaming technology provided by our software partners. The return-to-player (RTP) percentages for individual slot games are available within each game's information panel. Live dealer games such as baccarat, Dragon Tiger, and roulette are conducted in real time, and all outcomes are determined by physical dealing or spinning procedures visible to the player via the live stream. finalmouse does not manipulate game outcomes, and any technical malfunction that interrupts a game round will result in a void of that round and a return of the player's stake. Players are expected to use casino games for entertainment purposes only, and any attempt to exploit software bugs, glitches, or technical errors for financial gain is considered a breach of these terms and may result in account suspension. If you experience a game malfunction, please stop playing and contact support immediately so the issue can be investigated and resolved promptly.

5. Account Security and Prohibited Conduct

You are solely responsible for keeping your finalmouse account credentials secure and for ensuring that no unauthorised person has access to your account. You must not share your username or password with any other person, and you must not allow a third party to place bets or conduct transactions on your behalf. The following types of conduct are strictly prohibited on the platform: using automated bots or scripts to place bets, attempting to manipulate game outcomes, engaging in collusion with other players, creating multiple accounts to exploit promotions, and using the platform for any form of money laundering or fraudulent financial activity. finalmouse employs automated and manual monitoring systems to detect unusual account activity, and any account found to be engaged in prohibited conduct will be suspended pending investigation. We reserve the right to withhold funds from accounts under investigation until the matter is fully resolved. Any confirmed breach of these conduct rules will result in permanent account termination and forfeiture of the account balance.

6. Responsible Gaming

finalmouse is committed to promoting responsible gaming and providing tools that help Filipino players stay in control of their activity on the platform. Players can set personal deposit limits, request temporary breaks from the platform, or apply for self-exclusion through the account dashboard at any time. We encourage all players to treat gaming as a form of entertainment and to set a personal budget before they begin any gaming session. If you feel that your gaming activity is causing financial, emotional, or social harm to yourself or others, we strongly encourage you to use the self-exclusion tools available on the Responsible Gaming page and to seek support from appropriate organisations. Players who have self-excluded must not attempt to create new accounts or circumvent exclusion measures — any such attempt will result in immediate permanent suspension. We take our duty of care to Filipino players seriously and will act promptly on any concerns raised by players or their family members regarding problem gaming behaviour.

7. Privacy and Data Use

Your personal information is collected and processed by finalmouse in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. We collect only the information necessary to operate your account, process payments, verify your identity, and comply with applicable regulations. Your data is never sold to third parties for marketing purposes, and we implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. By registering on finalmouse, you consent to the collection and use of your personal information as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team using the details provided in the footer of this page. We may retain certain data for as long as required by law even after your account is closed.

8. Limitation of Liability

finalmouse provides the platform on an "as available" basis and does not guarantee that the service will be uninterrupted, error-free, or free from technical issues at all times. We are not liable for any loss of profit, loss of data, or indirect damages arising from your use of or inability to access the platform, including during scheduled maintenance periods or unexpected outages. Our total liability to you in connection with any single event or series of related events shall not exceed the total deposits you have made to your account in the 30 days preceding the event giving rise to the claim. We are not responsible for any internet connection issues, mobile network disruptions, or device failures that affect your ability to place bets or access your account. These limitations apply to the fullest extent permitted by Philippine law and do not affect any statutory rights you may have as a consumer in the Philippines.

9. Changes to These Terms

finalmouse reserves the right to update or amend these Terms and Conditions at any time to reflect changes in platform features, applicable laws, or regulatory requirements. When material changes are made, we will notify registered players through a notice displayed on the platform prior to the changes taking effect. Your continued use of the platform after the effective date of any updated terms constitutes your acceptance of the revised Terms and Conditions. If you do not agree with any changes, you must stop using the platform and may request the closure of your account by contacting our support team. The most current version of these terms is always available on this page and supersedes all previous versions. We recommend that you review this page periodically so you are always aware of the terms that apply to your use of finalmouse.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the finalmouse platform shall first be submitted to our internal dispute resolution process, details of which are available on the FAQ page. If the dispute cannot be resolved through our internal process, it shall be referred to the appropriate regulatory authority or court of competent jurisdiction in the Philippines. You agree that the Philippine courts have exclusive jurisdiction over any legal proceedings relating to these terms. Nothing in this clause limits your rights as a consumer under Philippine consumer protection law. These terms represent the entire agreement between you and finalmouse with respect to your use of the platform and supersede any prior agreements or representations.

Quick Questions About These Terms

Common things Filipino players ask about the rules on finalmouse.

The minimum age to register and use finalmouse is 21 years old, in line with Philippine regulations governing online gaming. During registration you will be asked to confirm your age, and we may request identity verification documents at any time to confirm your eligibility. Any account found to belong to a person under 21 will be suspended immediately. If you are unsure whether you meet the age requirement, please do not register until you can confirm your eligibility. We take our age verification obligations seriously and act promptly on any reports of underage account use.

No — each player is permitted to hold only one account on finalmouse. Creating duplicate accounts, whether to claim multiple bonuses or for any other reason, is a breach of these Terms and Conditions. If we detect multiple accounts linked to the same person, all accounts may be suspended and any associated balances may be forfeited. If you have accidentally created a duplicate account, please contact our support team immediately to have the situation resolved. We recommend using the Login page to access your existing account if you have forgotten your password rather than creating a new registration.

If you wish to close your finalmouse account, please contact our support team using the email address listed in the footer of this page. Before closure we will process any pending withdrawal of your remaining balance to your registered payment method, subject to identity verification. Account closure requests are typically processed within five business days of verification. If you are closing your account due to concerns about problem gaming, we strongly encourage you to review the tools available on the Responsible Gaming page before making your request, as a temporary break or self-exclusion may be more suitable than permanent closure.

If a technical malfunction interrupts a live casino game round before a result is determined, that game round will be voided and your stake will be returned to your account balance. We investigate all reported malfunctions and aim to resolve them as quickly as possible so your gaming session can resume without significant delay. You should stop playing and contact support immediately if you experience a game fault, rather than continuing to place further bets while the issue is unresolved. Detailed answers to questions about game faults and dispute processes are available on the FAQ page.

Ready to Play by the Rules?

You now know what to expect on finalmouse. Join Filipino players across the Philippines and start betting on sports, playing live casino games, and managing everything in PHP — all from your mobile browser.